This ACRI training program 'R' is aimed at empowering suppliers of Child Car
Safety Seats to enhance their customer relationships.
Client satisfaction and loyalty are challenging to secure. In respect to Child restraint / Safety Seat sales there are several challenges that are not always obvious to the supplier.
Every aspect of child restraint purchase and use can be seriously influenced by an individuals personal understanding or experience. This can occur whether that individual is a client, retail manager or sales staff and even in the marketing or engineering departments, personal perspectives come into play.
Skill Level: Beginner
